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Service Desk Team Lead

Job in Portsmouth, Hampshire County, PO5, England, UK
Listing for: National Physical Laboratory
Part Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Project Manager
  • Management
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 42000 - 54000 GBP Yearly GBP 42000.00 54000.00 YEAR
Job Description & How to Apply Below

National Physical Laboratory is seeking an experienced Service Desk Team Lead to shape and improve IT services across the organisation. You will lead a small team, act as senior escalation point and drive continuous service improvement for UKTL colleagues and stakeholders.

You will balance hands-on technical support with people leadership, managing incidents and service requests, while mentoring two technicians and coordinating with suppliers to ensure high-quality service delivery.

As a Service Desk Team Lead — Flexible Working, you will play an important part at National Physical Laboratory in United Kingdom.

The Service Desk Team Lead — Flexible Working position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a Service Desk Team Lead — Flexible Working in United Kingdom within Management & Operations, IT & Technology.

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