Information & Digital Services Intern

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Location:

Portsmouth, HAM, GB, PO6 4PX

Employment type:

Employee

Place of work:
Office

Offshore/Onshore:

TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration - and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Bring your unique energy to our team of more than 21,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go.

Kick-start your career in IT with hands-on experience in a busy, supportive environment.

Magma Global is now part of TechnipFMC following its recent acquisition. We’re looking for an enthusiastic IT Support Intern to join our team and gain hands-on experience within an innovative business, backed by the scale and opportunities of a global organisation. The position will be based in the Portsmouth office and is being offered on a fixed term contract for 12 months.

This is a great opportunity for someone who is studying towards, or has a strong interest in, a career in IT and wants to build practical experience supporting users, hardware, software and day-to-day technology.

Working alongside experienced IT professionals, you’ll help provide a reliable and customer-focused support service while developing your technical skills and understanding of how IT supports a global business.

As part of the IT team, you’ll get involved in a variety of activities, including:

• Providing IT support to colleagues based onsite and remotely
• Responding to IT queries submitted through the service desk
• Helping prioritise and manage support tickets, keeping users updated along the way
• Setting up and configuring laptops, desktops, printers and other IT equipment
• Troubleshooting hardware, software, operating system and network connectivity issues
• Supporting the maintenance of IT hardware and asset records
• Working with experienced IT colleagues to investigate and elevate more complex issues
• Helping coordinate third-party IT contractors when they are working onsite
• Supporting the wider IT team with day-to-day activities and projects

You don’t need to know everything already. We’re looking for someone who is curious, approachable and keen to learn.

Ideally, you’ll bring:

• A basic understanding of computer hardware, software and networking
• An interest in developing a career in IT or technology
• Good written and verbal communication skills
• Confidence interacting with colleagues and providing a helpful service
• The ability to work independently as well as part of a team
• A proactive approach to problem-solving
• Most importantly, a willingness to learn and develop

This internship will give you practical exposure to a professional IT environment and the opportunity to:

• Build hands-on IT support and troubleshooting experience
• Develop your knowledge of business hardware, software and networks
• Learn how a professional IT service desk operates
• Work alongside experienced IT professionals
• Build your communication, customer service and problem-solving skills
• Gain valuable experience to support your future career in IT

If you’re interested in technology, enjoy helping people solve problems and are keen to turn your knowledge into practical experience, we’d love to hear from you.

• My Annual Leave - 27 days + 8 fixed public holidays.
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