Programme Manager; Client Facing: Part Of Sap Delivery Organisation

Job Description

You bring seven to ten years leading large, complex programmes across fixed-price and time-and-material engagements  have deep expertise in Programme / Project Management within a Client Facing environment, (this position is within the SAP Delivery organisation), programme governance, benefits realisation, risk, and change management. Expert knowledge of methodologies such as SAP Activate, PRINCE2, PMI, Agile, and SAFe is essential. A degree in business, engineering, or IT is required.

SC clearance is mandatory. You influence confidently at board and C-suite level. You communicate clearly with delivery teams and executive stakeholders alike. You use AI tools actively in your day-to-day work from planning and risk identification to stakeholder reporting. You understand what AI can and can’t do, and you engage credibly with clients on the topic.

You’ll own end-to-end delivery of high-value, multi-workstream programmes. You’ll translate client goals into delivery strategies with clear KPIs and benefits plans. You’ll lead programme governance and manage risk, contracts, and scope change with commercial discipline. Stakeholder / client satisfaction is yours to protect from project teams to the C-suite. You’ll embed adoption planning from day one and monitor consumption throughout. Where adoption is at risk, you’ll intervene early.

You’ll contribute to bids, proposals, and deal shaping for strategic opportunities. You’ll mentor project managers and help grow the wider PM community.

You’ll join a senior delivery team working across national boundaries, multiple business units, and mixed delivery models. Engagements span complex transformation programmes, portfolio work, and recovery of at-risk accounts. You’ll collaborate with account management, sales, and customer success colleagues. Travel is a regular part of the role and may include international assignments. If you thrive in matrix environments, operate well at executive level, and want to drive real client outcomes at scale this is where you belong.

• Project Management / Programme Management
• Project Implementation
• Planning and Execution
• Project Scoping
• Customer Orientation
• Agentic AI Day-to-Day Practice
• Business Acumen
• Context Engineering
• Influencing Skills
• AI-Assisted Automation & Prototyping
• Strategic Thinking
• AI Adoption Capability
• Complex Problem Solving
• AI Output Quality Assurance
• Emotional Intelligence

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

UK SC clearance is a mandatory requirement for this role. The successful candidate must be eligible and willing to undergo government security vetting as a condition of appointment.

With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.

As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

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