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Second-Line OBT Support Specialist – SaaS

Job in Portsmouth, Hampshire County, PO5, England, UK
Listing for: American Express Global Business Travel
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 65000 GBP Yearly GBP 40000.00 65000.00 YEAR
Job Description & How to Apply Below

Amex GBT is seeking a dedicated second-line support specialist for its OBT platform in the United Kingdom. You will handle client requests related to configuration, functionality, and complex issues, diagnosing with customers to ensure timely resolution.

Patience, proactive communication, and strong collaboration with product and internal tech teams are essential. Knowledge of OBT tools like Neo and Concur will be highly valued in this role.

We are currently recruiting a Second-Line OBT Support Specialist – Travel SaaS for our team in United Kingdom.

We appreciate your interest in this position.

Join American Express Global Business Travel and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Second-Line OBT Support Specialist – Travel SaaS role at American Express Global Business Travel, based in United Kingdom.

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