Senior Technical Support Engineer - Enterprise SaaS
Listed on 2026-11-02
-
IT/Tech
IT Support, Technical Support
NiCE seeks an experienced technical customer service engineer to diagnose and resolve complex software issues for our contact centre customers. You will use logs, traces, and network knowledge to identify root causes, while maintaining professional communication with clients and cross-functional teams.
You will mentor peers, contribute to knowledge content, and help optimize processes to meet SLA targets. A strong background in SaaS support and networking is essential for success.
This role is for the Senior Technical Support Engineer
- Enterprise SaaS role at NiCE.
Step into the Senior Technical Support Engineer
- Enterprise SaaS role at NiCE in United Kingdom and grow with us.
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If your experience matches this role, we encourage you to apply.
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