ServiceNow Senior Technical Consultant

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.

A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. 7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.

Atos Group is listed on Euronext Paris.

The primary role of the Senior Technical Consultant is to work closely with customers to understand and translate their business and technical requirements, propose solutions to business problems and then lead the technical delivery of the chosen design.

If you have a background in Enterprise Service Management or SaaS technical delivery in one or more of the following two main areas, we want to hear from you:

Service Now or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.)Web Technologies (XML, HTML, JavaScript, Web Services, etc.)Where purpose meets career:

Lead with Impact:
Take on a project leadership role where you’ll drive cross-functional initiatives, influence key decisions, and shape the success of high-visibility projects.

Push the Boundaries of

Innovation: Engage in technically challenging work that demands creativity, problem-solving, and mastery of cutting-edge tools—perfect for professionals who thrive on complexity and growth.

Accelerate Your Career Path:
This position is designed with clear promotion opportunities, offering a structured pathway to advance into senior leadership roles and expand your professional influence

Responsibilities:

Preparing and running functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements.

Customer engagement to address the technical solution, including challenging and validating customer requirements.

Providing creative solutions to resolve business problems, technology issues, process and people challenges.

Working with the Pre-Sales and Delivery teams to support, validate and help deliver client presentations, workshops, proof or concept designs and responses to technical and business enquiries.

Hands-on technical delivery of the Service Now solutions, from design and development through to testing and implementation.

Support the development and growth of the services delivered by Engage ESM practices.

Excellent verbal and written communication skills required.

Mentoring and coaching others, as well as sharing best practices and knowledge.

Skills we can’t do without:3+ years of software implementation experience in either a development or consulting role.

Proven leadership skills in managing small teams and projects.

Ability to produce documentation at various levels including technical and customer facing.

Knowledge of IT and Enterprise Service…