Business Manager

We are looking for a Business Manager to join our friendly, innovative and well supported primary care team at Trafalgar Medical Group Practice.

The role of the Business Manager will be to provide leadership to the senior management team and oversee all aspects of TMGPbusiness including financial planning, strategy and transformation, operational delivery and quality/compliance. The role is crucial to ensuring a positive working culture, continuous improvement and excellent patient-centred care.

Getting the right person who can grow into the role is our priority so pleasedo contact us for a conversation if you think it could be you.

Trafalgar Medical Group Practice (TMGP) works from twosites in Southsea, one being Eastney Health Centre, the other Osborne Road. The successful 27,000 patient Practice continues to grow and has a medical team of 6partners, and 12 salaried GPs. Our nursing team, led by our Clinical Manager,are very experienced and highly regarded. Along with a strong pharmacy team and physios they are all supported with an excellent admin, secretarial and reception team who work across both sites.

Provide leadership and oversee delivery of all aspects ofTMGP business including financial planning and management, strategy and transformation, operational delivery and quality/compliance. The role will work closely with the GP Partner team and Senior Management Team, to ensure there isa culture of continuous improvement and excellent patient-centred care, whichnot only adheres to, but helps to define best practice for Primary Care.

Regularly review and refine the leadership/organisational structure and governance mechanisms and continuously develop capacity/capability across thewhole organisation.

Experience of primary care management is essential forthis role. The ideal candidate will have proven people management,communication, organisational and IT skills within the General Practice setting and ideally experience of working in other NHS organisations. An understanding of practice finance and business knowledge is deemed essential for this role,alongside ensuring practice income is maximised and new business opportunities are proactively sought.

The ideal candidate will need to demonstrate the abilityto deal with multiple tasks and work well under pressure, in addition to managing change for the surgery and working closely within our region and PCN.

The Business Manager will work closely with the Partners in developing and maintaining an efficient and effective GP practice. In particular, the role will support the Partners in areas of project management,personnel management, management of patient and clinical information and general administrative duties. At all times the post holder must act in amanner consistent with the code of conduct and appearance representing the Practice and the NHS.

The role holder will lead by example by being organised,punctual and have good visibility across both sites of the practice.

• Have a solid understanding of the principles and practice of managing health care organisations
• Comprehensive knowledge of NHS contracts, in particular those associated with Primary Care and the broader regulatory and commissioning environment; including CQC regulatory framework
• Professional knowledge and experience in at least three of the following areas:
• - Managing Finance
• - Human Resources
• - Operational Management
• - Management of Clinical Services
• - Service redesign and development
• - Strategic development and change management
• - Managing Complaints
• Have a good understanding of the political environment at both national and local level and the potential impact of this on General Practice
• Experience of working with external stakeholders and forming constructive and enduring relationship
• Experienced in horizon scanning, developing bids and preparing business cases
• A proven track record of responding promptly to new information and overcoming challenges by adapting to change
• Experience of working as a PCN or Practice Manager

• Current experience of practice management in a general practice setting
• Experience of…