Customer Service Manager: Team Leader & Quality Champion
Listed on 2026-10-06
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Management
General Management, Change Management, Client Relationship Management, Operations Management
Julie Rose Recruitment Limited is seeking an experienced Customer Service Manager to lead a multi skilled team of agents, driving service levels and quality across the contact centre. You will recruit, train, coach and develop staff while delivering robust performance reporting to senior management.
The ideal candidate demonstrates strong people leadership, excellent communication at all levels, and the ability to prioritise to meet deadlines.
We are looking to fill the Customer Service Manager:
Team Leader & Quality Champion position at Julie Rose Recruitment Limited in England, United Kingdom.
The position is based in England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 40.000 - 55.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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