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Head of Passenger & Complaints; Hybrid

Job in Portsmouth, Hampshire County, PO5, England, UK
Listing for: Veezu
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Event Management & Planning
Salary/Wage Range or Industry Benchmark: 45000 - 60000 GBP Yearly GBP 45000.00 60000.00 YEAR
Job Description & How to Apply Below

Veezu, the UK's fastest growing taxi and private hire technology business, seeks a Passenger Experience Lead to oversee the end-to-end complaints process, driving fair, timely resolutions and continuous improvements across the business. You will lead the Passenger Experience team to investigate concerns and coordinate with operations to enhance the passenger journey.

This hybrid role involves reporting to the Director of Operational Compliance and Complaints, developing metrics, providing

This role, Head of Passenger Experience & Complaints (Hybrid) at Veezu, could be your next opportunity.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Head of Passenger Experience & Complaints (Hybrid) role in the description above.

We appreciate your interest in this position.

Join Veezu and contribute to our ongoing work.

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