Assistant Manager

We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We alsohave fully licensed bars including cocktails, and of course our fabulous foodmenu.

We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Whynot come and help us entertain?

As a Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager willbe driven, passionate and have a natural ability to create a fun environment for both our customers and team.

You will need to be well organised, approachable and show initiative. Exceptional customer service will be at heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.

You will:

• Assumeday-to-day responsibility for the operational management of the centre
• Striveto achieve a culture that is totally focused on the delivery of the best possible level of customer service
• Leadthe team by example ensuring everyone works together effectively
• To support the delivery of the company strategy
• Deputise in the absence of the Deputy Manager
• Undertake ownership for own training and development to grow into the future role of Deputy Manager
• Support the other Managers in the achievement of all budgets, targets and KPI’s
• Provide support to the team in various departments as and when required
• Take responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basis

• Havea minimum of 1 years’ experience in a management role, ideally within leisure, hospitality or retail
• Passionate about delivering exceptional customer service
• Have experience in leading and developing large teams
• Fullof determination, enthusiasm and patience!
• Be ambitious and want to progress!
• Enhanced holiday entitlement – 33 days per annum (inclusive of Bank Holidays)
• Enhanced Maternity, Paternity, Adoption leave
• Tenpin Treats – Retailer discounts and Best Doctors
• Free Bowling for family & friends
• Free Food (when working 6 hours or more)
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance – 4 x annual salary
• Aday off for your birthday
• Long Service Awards

If you are looking for career development, then Tenpin is a great placeto start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Mostof our managers joined us as a Team Member and have progressed into manage mentor senior roles.

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