Service Architecture Lead

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Service Architecture Lead is responsible for defining and governing service architecture for software-enabled products to ensure they are deployable, maintainable, recoverable, diagnosable, and service-ready across the full product lifecycle. This role translates system-level service strategy into standards, requirements, reusable procedures, and service offerings that can be executed by engineering teams, service teams, and implementation resources across new product development and on-market products.

This position reports to the Sr. Manager, GSRE Upstream & Automation and is part of Global Service engineering department located in Portsmouth, UK or Bangalore, India and will be an on-site role.

• Define and maintain service architecture standards, design patterns, and guardrails across software-enabled products. Drive standardization of deployment architectures, reference designs, and reusable assets (templates, checklists, tooling)
• Lead Service Design Reviews (SDRs) across NPD and lifecycle programs to ensure deployability, recoverability, diagnostics, and upgradeability
• Own core design domains including:
• Field Installation & upgrade strategy
• Backup, restore & data integrity
• Crash recovery & resilience
• Diagnostics, logging, and observability
• IT/OT integration (networking, domain, security)
• Translate field and service requirements into technical architecture requirements early in product development
• Lead or direct work of cross-functional contributors without formal authority, including engineers and program stakeholders
• Provide technical direction and coaching to peers, contractors, and cross-functional NPD teams to ensure deliverables are standardized, reusable, scalable, and aligned to Cytiva service expectations.

• Master’s degree in Engineering, Systems Engineering, Computer Science, Information Technology, Automation, or a related technical discipline preferred;
  Bachelor’s degree with equivalent experience will be considered.
• 10+ years of experience designing, deploying, supporting, or architecting complex software-enabled systems, automation platforms, industrial control systems, IT/OT environments, or enterprise software solutions.
• Demonstrated ability to apply systems engineering thinking to connect software, infrastructure, networking, data, cybersecurity, service, and lifecycle requirements into practical architecture solutions.
• Experience developing architecture standards, serviceability frameworks, deployment models, or lifecycle strategies that enable repeatable execution by engineering teams, service organizations, and external partners.
• Proven ability to lead through influence by translating technical vision into clear requirements, reusable standards, procedures, and work packages that others can execute.
• Broad technical knowledge across multiple service domains, including software deployment and upgrades, backup and recovery, IT/OT integration, industrial networking, historian platforms, diagnostics, observability, automation validation, or system resilience.