Nsa Scott Center Annex Cashier

Job Summary

As a Cashier, you will be the face of our company! You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell, and are able to articulate our purpose in a manner that is educational, insightful and professional.

Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

• Proactively engage and make a connection with customers.
• Ask questions and listen to customer's needs.
• Direct customers to merchandise; inform them about upcoming events, promotions, mobile offers, STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.

• Maintain checkout area appearance.
• Move and re‑stock bags, packaging, materials, labels.

• Interact with customer to ensure they found everything they needed.
• Make suggestions to customer about latest trends and current promotions based on customer's individual needs.
• Use a Point‑of‑Sales system, process cash, exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
• Maintain change funds and accounts for sales receipts.
• Complete various forms of paperwork, reports, and reconciliation.

• Be the keeper of merchandise; complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.

• Adhere to assigned work schedule. Accurately complete assigned work assignments.
• Other duties as assigned.

• Product knowledge.
• Knowledge of Point‑of‑Sale systems.

• Retail or relevant work experience preferred but not required.

• Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.

• Basic math functions such as addition, subtraction, multiplication, and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units.

• Ability to multi‑task while being attentive to customers, and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location.

• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

High school graduate or equivalent preferred.

United States-Virginia-Portsmouth

NNSY Ports Scott Ctr Main

Flexible (0 - 19.5 hours)