Customer Development Manager

Customer Development Manager – UK & Ireland Accounts

Location:

Woking, Surrey

Reporting to:
Customer Development Director

Travel Required:

up to 10% of time

On‑site position

No relocation assistance offered

As a pivotal member of the Customer Development Team, you will be instrumental in driving budgeted sales and profit growth, shaping a sustainable, mutually prosperous business model, and spearheading innovation within our most critical accounts.

• Financial & Growth Stewardship:
  Consistently exceed net sales, margin, and profit targets; develop, implement, and manage a dynamic Joint Business Plan, ownership of forecast volumes, sales, and investment, including 5P planning and financial accruals.
• Strategic & Commercial Acumen:
  Leverage sharp commercial instincts to interrogate business performance, identify critical issues and untapped opportunities, and lead resolution and optimization initiatives; develop and implement a forward‑thinking 3‑year retailer strategy.
• Retailer & Shopper Expertise:
  Cultivate robust external networks for retailer insights; develop profound understanding of client strategy and shopper insights, aligning brands to maximize impact and category growth.
• Cross‑Functional
  
  Collaboration:
  
  Partner closely with Shopper Development, Category Management, Commercial Strategy, and Brand teams to construct high‑performing, people‑centric plans, drive Omni Demand Generation, and implement groundbreaking business solutions; build strong internal networks to ensure seamless cross‑functional support and shape overall team strategy.

• You are a commercially astute leader with a proven track record of building robust, influential business relationships and delivering highly creative, profitable solutions.
• Profile:
  Bright, ambitious, and results‑oriented with exceptional strategic thinking and negotiation prowess.
• Skills:
  
  Adept at identifying growth levers and translating complex data into actionable commercial strategies; thrive in a fast‑paced, autonomous environment.
• Influence & Stakeholder Management:
  Proven ability to build trust and influence decision‑making at senior levels, internally and with external customer leadership.
• Commercial Expertise:
  Demonstrable expertise in P&L management, Joint Business Planning (JBP), and a track record of implementing the 5P/7P framework to deliver year‑on‑year market share growth.

Ready to make an impact? Apply today to join our courageous team!

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.