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Strategic CSM, Mid‑Market

Job in Portsmouth, Hampshire County, PO5, England, UK
Listing for: Gearset
Full Time position
Listed on 2026-10-07
Job specializations:
  • Sales
    Customer Success Management, Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Gearset is hiring a Mid-Market Customer Success Manager to manage a portfolio of 80–100 customers, driving long-term value and strong retention. You’ll own renewal outcomes, work with Account Managers to identify expansion opportunities, and use product data to guide actions that maximize customer impact.

You’ll collaborate with Support, Product and Renewal teams to secure successful outcomes, while growing your technical knowledge of Salesforce Dev Ops for credible customer conversations and

Join us at Gearset as our next Strategic CSM, Mid‑Market Growth & Renewals in England, United Kingdom.

We are currently recruiting a Strategic CSM, Mid‑Market Growth & Renewals for our team in England, United Kingdom.

This is an excellent opportunity to take on the Strategic CSM, Mid‑Market Growth & Renewals role at Gearset.

As a Strategic CSM, Mid‑Market Growth & Renewals, you will play an important part at Gearset in England, United Kingdom.

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