Business Development Manager

Do you have experience working in the cruise or travel industry for a cruise specialist, cruise online travel agency (OTA) or tour operator? We're looking for a driven Business Development Manager to grow cruise bookings across a nationwide network of travel agents, encouraging and supporting them to book more of their customers' cruise holidays through the company's specialist cruise team.

• Turn inactive or low volume agents into confident, regular cruise bookers, growing engagement and revenue across the network.
• Get to know agents businesses, spotting opportunities to help them book more cruise holidays for their customers through the specialist cruise team.
• Be a visible face for the brand at industry events, bringing energy and insight to every interaction.
• Forge and nurture relationships with cruise lines, suppliers and the wider distribution network, creating opportunities for joint training and promotional activity.
• Design and deliver cruise training, including sessions for members new to selling cruise, alongside ship visits, fam trips and other hands-on product experiences.
• Dig into sales data and member activity to spot trends, prioritise your time and drive measurable growth in cruise revenue and margin.
• Collaborate with Sales, Product and Marketing colleagues to shape and launch cruise offers and campaigns that resonate with members and their customers.
• Support with website, social media and member communications as needed.
• Feedback insight from a dedicated focus group back into the wider cruise strategy.

• Background in business development, account management or sales, within cruise sector or tour operations.
• Solid understanding of cruise, retail travel and the supplier landscape.
• A track record of spotting opportunities and turning relationships into commercial wins.
• Comfortable and confident representing the business at events and industry functions
• Experience of delivering or contributing to training sessions or presentations.
• A natural communicator who can influence and collaborate across teams.
• Sharp commercial instincts, backed by the ability to read data and translate it into action.
• Well organised, proactive and able to juggle competing priorities without missing a beat.

• Competitive salary plus bonus
• Hybrid working after initial probationary period
• Professional development and career progression on offer.
• Great opportunity for candidates from a cruise line, cruise OTA, tour operator with existing cruise industry contacts.