Travel Safe Officer

We have a great opportunity for Travel Safe Officers to join our new Travel Safe team! This is a Fixed Term Contract/Secondment until 31st March 2028. The hours are 18.5 hours per week worked as 2 x 10 hour shifts per week including a 45 minute unpaid break, Friday to Sunday on a 3 week re-occurring rota as follows:

Location: Across Portsmouth, Gosport Town Hall and in the community. In your application, please clearly state your preference for location:

• Portsmouth
• Gosport
• Either

Your new role

The Travel Safe Team is made up of one Supervisor and 6 officers. The service runs from 14:00 - 00:00 Friday and 07:00 - 00:00 Saturday and Sundays. The team will work varying 10 hour shifts with 45 unpaid breaks. The team is a proactive, community focused service designed to improve safety, confidence and public experience across local transport networks. Operating on key bus routes, transport hubs and areas affected by antisocial behaviour (ASB), the service provides a visible and reassuring presence for passengers, transport staff and the wider community.

Officers use a balanced approach of engagement, education and enforcement, supporting those who travel while addressing behaviours that undermine safety or cause nuisance . By working in a uniformed, accredited capacity, the service helps create cleaner, safer and more welcoming journeys for everyone.

The Travel Safe Officer role exists to provide a visible and proactive presence across the Bus Link in Gosport, during evenings and weekends. The officers core purpose is to deter and address antisocial behaviour (ASB), reassure passengers, and contribute to creating a safe, comfortable travel environment. This includes interacting with members of the public, supporting transport staff, and responding to reports of disorder or concerns raised by passengers.

Please see the full job profile attached at the bottom of this page for more details about the role and what it will involve!

Who is the person?

You need to be:

• A visibly present, proactive safety ambassador who supports safe travel on the bus link during evenings and weekends
• Someone confident engaging with the public, including passengers and transport staff, to promote respectful behaviour and reassurance .
• An individual trained or willing to train in CSAS powers, enabling them to carry out authorised enforcement actions
• A person capable of managing antisocial behaviour and addressing both personal and environmental ASB issues
• A strong communicator who can defuse conflict and respond effectively to dynamic or challenging situations
• Someone who works collaboratively with local councils, police and transport providers as part of a multiagency safety network.
• A detail focused individual who accurately records incidents, gathers evidence and contributes to intelligence sharing .
• A supportive presence for vulnerable passengers, able to provide reassurance and practical help when needed
• A person familiar with ASB legislation and enforcement protocols, or willing to develop that knowledge.
• Reliable, uniformed officer comfortable working evenings, weekends and in mobile outdoor settings across Gosport

In order to gain CSAS accreditation, you will need to undergo and successfully pass police vetting. To be approved for vetting, candidates must have resided in the UK for at least three years prior to applying. This is because, without three years of UK residency, meaningful background checks cannot be carried out.

Due to the significant costs associated with obtaining CSAS accreditation, you may be required to sign a training agreement before undertaking the training. This agreement outlines the circumstances under which you may need to repay some or all of the training costs if you leave the role, out of choice within 24 months of completing the accreditation. The repayment structure is based on a staggered, prorata system, depending…