More jobs:
Hybrid Caseworker, Complaints & Correspondence
Job in
Portsmouth, Hampshire County, PO5, England, UK
Listed on 2026-08-03
Listing for:
Cafcass (Children and Family Court Advisory and Support Service)
Full Time
position Listed on 2026-08-03
Job specializations:
-
Social Work
Human Services/ Social Work
Job Description & How to Apply Below
Cafcass in the United Kingdom is recruiting two Caseworkers for the Complaints and Correspondence team, with hybrid and flexible working. The role involves handling a caseload of complaints and correspondence from families, and collaborating with colleagues and stakeholders across Cafcass to reflect policy positions.
You will manage end-to-end case progression, communicate compassionately by email and phone, and adapt approaches to suit families, carers, or MPs.
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