Head of Internal Systems

Head of Internal Systems Development

Location: Lakeside Office, Cosham, Portsmouth (Hybrid: 1 day per week onsite)

Lead Forensics is a rapidly growing SaaS leader providing innovative solutions in the B2B sales and marketing space. We empower businesses to accelerate their operations through intelligent internal systems and a forward-thinking approach, including Agentic AI-enabled workflows.

We are seeking a dynamic and hands-on Head of Internal Systems Development to lead the team responsible for the design, development, integration, and operation of our internal business-critical platforms. Key focus areas include guiding pragmatic build vs. buy decisions, integrating third‑party tools, and shaping the evolution of our internal CRM and its interactions with wider business systems.

This is a blended leadership and technical role. You will collaborate closely with stakeholders, steer technical design decisions, and ensure high‑quality, maintainable, and scalable solutions are delivered. You will provide day‑to‑day leadership, contribute to the codebase, and cultivate a collaborative, high‑performing engineering culture.

Stakeholder Management

• Drive planning cycles with business stakeholders to define and prioritize the system roadmap

• Gather, document, and refine business and non‑functional requirements, including security, reliability, and auditability

• Oversee stakeholder reviews to confirm deliverables meet organizational needs

Implementation & Operations

• Lead the solution design and refinement process to provide actionable work for the team

• Guide and participate in implementation, directly supporting the team and removing blockers

• Ensure all systems built offer quality, maintainability, security, and operational excellence

• Provide ongoing support for deployed systems and lead swift resolution of production issues and incidents

People Management & Culture

• Mentor and develop engineering team members, fostering a culture of growth, accountability, and collaboration

• Conduct regular 1:1s, support career development, and encourage skill advancement

• Run retrospectives and drive continuous improvement initiatives

• Champion company values, acting as an exemplary role model and cultivating a positive work environment

• Strong interpersonal, leadership, and collaboration abilities, including direct engagement with C‑suite stakeholders

• Deep experience in full stack development, especially with .NET, MS SQL Server, and hybrid Azure hosting

• Proven capability in programming, problem solving, and quickly adopting new technologies

• Sound commercial judgment in designing/building scalable and maintainable systems

• Expertise in system architecture, domain modeling, and application of SOLID principles and design patterns

• Experience fostering clean code practices and engineering excellence within teams

• Robust knowledge of automated testing, quality assurance, and operational best practices

• Passion for designing systems that are secure and high‑performing

• Foundational understanding of Agentic AI systems (strongly desirable)

Desirable:

• Background in CI/CD and Dev Sec Ops  environments

• Degree in Computer Science or equivalent professional experience

• Senior, hands‑on role shaping impactful solutions for a fast‑growing SaaS business

• Collaborate with skilled engineering, architecture, infrastructure, and security teams

• Flexible hybrid working—1 day per week onsite for team collaboration

• Employment within a dynamic, ambitious UK SaaS organization

• Competitive salary and comprehensive benefits

• Exceptional company culture embodying our “One Team” and growth mindset

• Opportunities to support the wider community via volunteer days and charity initiatives

Ready to make your mark as a technology leader? help shape the innovation driving our business forward!