Medical Receptionist - No weekends local

Overview

Medical Receptionist position located in Portsmouth, VA. No weekend work, full benefits, and paid local travel (mileage reimbursed).

Tidewater Eye Centers

Medical Receptionist / Patient Coordinator ( Ophthalmology clinic )

Portsmouth, VA; travel to satellite offices may be required.

A Patient Coordinator is trained to act as the first point of contact for patients, setting the tone for the visit with excellent patient care. The role also includes administrative duties to create a smooth check-in/check-out experience.

• Provide exceptional customer service during every patient encounter (in person or via phone). Greet patients promptly and professionally, and thank them when they leave.
• Answer phones (external and internal) and ensure prompt, courteous service at all times.
• Respect patients’ and doctors’ time by managing urgency and schedules.
• Manage patient flow in the office.
• Knowledge of common visit fees and collect correct payments.
• Complete daily reconciliations / close day / cash drawer management.
• General office duties as assigned by the manager.

• Ability to interact with all levels of staff in a courteous, professional manner.
• Desire to gain industry knowledge and training; demonstrate initiative to meet practice goals.
• Ability to adapt to change and work as part of a team focused on patients.
• Commitment to work over 40 hours to meet business needs.
• Reliable transportation to travel to multiple locations with minimal notice.

• Minimum:
  High school diploma or GED.
• Minimum:
  One year of related experience and/or training; or equivalent combination of education and experience.

• Minimum:
  None.

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.

• Physically capable of frequent walking (75%), sitting (50%), standing (50%), with bending, stooping, and reaching (25–50%).
• Ability to lift, carry, push, and pull up to 25 lbs.
• Fine motor skills and proficiency with writing/typing and use of technology.
• Visual and auditory acuity required; occasional driving or climbing may be necessary.

• Full Benefits Package:
  Medical, Vision, Dental, and Life Insurance
• 401k with Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

If you need assistance with this application, please contact . Please do not contact the office directly—only resumes submitted through this website will be considered.

Eye Care Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.