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Head of AI-Driven ITSM Transformation

Job in Portsmouth, Virginia, 23703, USA
Listing for: Liberty Mutual Insurance
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Project Manager, AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 134000 - 254000 USD Yearly USD 134000.00 254000.00 YEAR
Job Description & How to Apply Below
A major insurance provider in Virginia is seeking a leader to manage the transformation of its Service Management organization. This role includes overseeing modernization initiatives using Gen AI and automation. Candidates should have at least 8 years of relevant experience and a strong background in IT operations and service management. The position offers a hybrid work model and competitive salary based on skills and experience.
We are currently recruiting a Head of AI-Driven ITSM Transformation for our team in Portsmouth, VA, United States. Step into the Head of AI-Driven ITSM Transformation role at Liberty Mutual Insurance in Portsmouth, VA, United States and grow with us. Please review the full job details above before applying. If your experience matches this role, we encourage you to apply.

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