Senior Cloud Operations Engineer

Pantheon Data (a Kenific Holding company) is a private, small business based in the Washington, DC, area. Pantheon Data was founded in 2011, initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity.

We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and other Federal Civilian Agencies.

Pantheon Data is seeking a Senior Cloud Operations Engineer to build, run, and continuously improve the AWS Gov Cloud infrastructure that hosts our ML-enabled workloads and applications for federal clients. You will own the cloud foundation, from multi-account structure and networking to compute, data services, observability, backup and recovery, and cost, and keep it reliable, well documented, and ready for FedRAMP High and DoD IL4/IL5 workloads.

This role owns the infrastructure and its day-to-day operation. You will partner closely with the Dev Sec Ops  Engineer, who owns CI/CD and Kubernetes delivery, and the Cloud Security Engineer, who sets security standards and monitors controls: you build and operate the platform those standards apply to. Successful candidates can walk through production environments they have personally built and operated, including the architecture, how they monitored it, the incidents they handled, and what they automated to make it better.

• Cloud Foundation: Build and maintain a multi-account AWS Gov Cloud organization, including landing zone, account vending, and baseline configuration, using Terraform with consistent tagging, naming, and environment separation.
• Networking: Design and operate VPCs, subnets, Transit Gateway, Route 53, load balancing, private VPC endpoints, and restricted-egress connectivity; troubleshoot connectivity and DNS across accounts and environments.
• Platform Services: Provision and operate core services such as EC2, Auto Scaling, Lambda, S3, and RDS/Aurora PostgreSQL, and manage Amazon Bedrock quotas and capacity; provide the network and compute foundation that the Dev Sec Ops  team's EKS clusters run on.
• Observability and On-Call: Implement monitoring, logging, alerting, and dashboards against defined service levels; participate in the on-call rotation; lead response to infrastructure incidents and write blameless post-incident reviews.
• Patching and Configuration: Maintain hardened, STIG-compliant machine images and automate patching and configuration management with AWS Systems Manager or equivalent tooling to meet vulnerability remediation timelines.
• Backup and Disaster Recovery: Design, automate, and regularly test backup, restore, and disaster recovery procedures against defined RPO/RTO targets, including cross-region recovery within Gov Cloud.
• Cost and Capacity Management: Track and optimize cloud spend and capacity through budgets, rightsizing, commitment planning, and cost allocation reporting.
• Operational Excellence: Run change management for infrastructure, maintain runbooks and architecture documentation, automate repetitive operational work, and provide operational evidence for ATO and continuous monitoring.

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical field from an accredited university, or equivalent professional experience.
• 7+ years…