Server Technician; Senior

Position: Server Technician (Senior)
Job Title:

Server Technician (Senior)
Job Category:
Engineering and Technical Support Time Type:
Full time Minimum Clearance Required to Start:
Secret Employee Type:
Regular Percentage of

Travel Required:

Up to 10%
Type of Travel:
Local*
*
* The Opportunity:

CACI is seeking a Senior Server Technician for the Global Mission Operations Support (GMOS) contract, supporting the Department of State.

This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

Provide server installation support services including non-routine and emergency services, executing Hardware Configuration Management (HCM) for all DT/EA/CST configurable items

Ensure all installations are planned for completion by dedicated onsite teams and provide trip schedules for Government approval at least ten days before deployment trips

Perform operating system configuration and security fixes, software application installations and upgrades, security patches, and Oracle database changes in support of active deployment activities

Conduct comprehensive site surveys and deliver detailed recommendations for facility renovations, infrastructure components, and optimal physical placement of equipment at all worldwide Consular locations

Ensure, confirm, and maintain records demonstrating that responsibility and accountability for equipment are properly transferred to receiving posts upon delivery

Recommend appropriate shipping methods for non-foreign locations based on cost analysis, post preference, and urgency of shipment requirements

Track delivery status of items sent out for repair to manufacturers and manage warranty fulfillment processes, escalating issues as needed

Coordinate data center infrastructure buildout addressing requirements for space, power, network, and storage, applying scalable and modular design principles

Create accurate technical documents for all server installation activities and deliver deployment tracking reports for post self-installs and installation team deployments

Function as a technical expert across multiple project assignments, planning and leading major server deployment initiatives while mentoring junior technicians and supervising technical support staff

Qualifications:

Required:

Bachelor's degree + 8 years of experience in related fields, such as server support, IT technical support, hardware deployment, systems administration, or data center operations; equivalencies considered.

Active Secret Clearance Proven experience with server installation, Hardware Configuration Management (HCM), and support for worldwide deployments

Demonstrated expertise in operating system configuration, security patch management, Oracle database support, and hardware configuration

Strong knowledge of site survey procedures, infrastructure planning, and coordination with international facility contacts

Excellent leadership abilities with proven experience planning and leading server deployment assignments, functioning as a subject matter expert, and supervising technical teams

Desired:

Prior experience supporting federal agencies, especially the Department of State

Experience with international deployments, emergency server installation services, and data center infrastructure buildout

Knowledge of Hardware Configuration Management (HCM) practices, warranty management, and logistics coordination for overseas…