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Head of AI-Driven ITSM Transformation

Job in Portsmouth, Virginia, 23703, USA
Listing for: Liberty Mutual Group
Full Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 134000 - 254000 USD Yearly USD 134000.00 254000.00 YEAR

Job Description & How to Apply Below

A major insurance provider in Virginia is seeking a leader to manage the transformation of its Service Management organization. This role includes overseeing modernization initiatives using Gen AI and automation. Candidates should have at least 8 years of relevant experience and a strong background in IT operations and service management. The position offers a hybrid work model and competitive salary based on skills and experience.
The Head of AI-Driven ITSM Transformation position in the Consulting field is open for applications. We are currently recruiting a Head of AI-Driven ITSM Transformation for our team in Portsmouth, VA, United States. This is an excellent role to take on the Head of AI-Driven ITSM Transformation role at Liberty Mutual Group. As a Head of AI-Driven ITSM Transformation, you will play an important part at Liberty Mutual Group in Portsmouth, VA, United States.
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