Deputy City Manager - Operations

GENERAL STATEMENT OF JOB

Under limited supervision, assists the City Manager in providing high level leadership and strategic direction to City operational departments (Engineering, Permits/Inspections, Public Works, Public Utilities, and General Services) to include leadership in major city initiatives and developing organizational goals, objectives and strategies. This position is an appointed position and serves at the pleasure of the City Manager. Reports to the City Manager.

• Assists the City Manager in providing leadership and strategic direction for the effective management and provision of services to the citizens of Portsmouth; assists with overseeing and managing day to day operations of various city departments and resolves broad issues relating to departments, the city or other agencies; promotes innovation, critical thinking and creativity in developing approaches and solutions to city needs;
  
  develops and recommends resolution on major issues, projects or programs; promotes, encourages and leads collaboratively.
• Develops, recommends and articulates goals, objectives, policies and procedures for citywide application in consultation with the City Manager, elected and appointed officials, senior management, department heads and department staff in order to establish efficient and responsive operational processes; monitors and evaluates city operations to ensure optimal effectiveness, proper direction, and desired outcomes; assists the City Manager in development of municipal policies and procedures and confers with the City Manager on various concerns pertaining to the operation of city government and its programs;
  
  monitors, evaluates and establishes efficient and responsive operational processes in order to optimize service delivery.
• Assists with supervising and conferring with city department heads on such matters as planning, organizing, staffing, directing, coordinating and reporting on departmental activities; works closely with the City Manager and department heads in the development of the annual city budget; provides input with respect to program and departmental requests; and closely reviews budget preparations of departments and programs assigned under the position's direct span of control.
• Receives and addresses inquiries, suggestions and complaints from individuals, civic and community groups, contractors, franchisees, City Council, employees, representatives of other government agencies, etc.; meets with individuals, civic and community groups; and represents the City Manager as required; makes presentations to elected or appointed officials, regulatory agencies, department heads and staff as well as public or private agencies and groups; and represents the city on local and intergovernmental boards and committees involved with local, regional and state matters of importance.
• Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs.

• Knowledge of Job: Has thorough knowledge of the principles and practices of public administration as applied to city government. Has thorough knowledge of government organization and functions of city operational and service departments. Has thorough knowledge of modern practices and principles of accounting and budgeting as applied to municipal government. Has considerable knowledge of the current literature, trends and developments in the field of municipal human service administration.
  
  Has considerable knowledge of the principles of supervision, organization and administration. Is able to make administrative decisions independently and in accordance with established laws, regulations and city policies and procedures. Is able to exercise considerable initiative and independent judgment in analyzing and applying standards to a variety of situations. Is able to effectively express ideas orally and in writing. Is able to work independently and to apply knowledge to a variety of situations.
  
  Is able to analyze complex organizational and administrative problems and to formulate, develop and present recommendations for their solution. Is able to exercise tact, courtesy, firmness and fairness in contact with department heads, City Council, and the general public, and in the application of regulations and guidelines. Is able to exercise considerable discretion in handling confidential files and records. Is able to make oral presentations before large groups of people.
  
  Is able to establish and maintain effective working relationships as necessitated by work assignments.
• Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate corrective action to correct any deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all co-workers and the general public.
• Quantity of Work: Maintains effective and efficient output of all duties and…