Museum Services Supervisor

Under limited supervision, this position supervises, coordinates and provides oversight of the daily operations for a designated museum, to include planning, directing and implementing art exhibits, cultural events and educational activities for children. Reports to the Museum Curator.

Supervises the daily operations of the Children's Museum of Virginia; prepares, maintains and assists in the development of educational exhibits designed to stimulate museum interest in young children; welcomes, greets and interacts and encourages patrons to explore all of the museum attributes; responds to inquiries regarding current and future museum exhibitions; fosters and promotes a good public image and museum resources.

Responsible for the effective supervision and administration of budget preparation and monitoring expenditures, admissions and donations, staff development and training, succession planning, performance management, employee relations, and prioritizing, assigning work and related activities and directing the work activities of interpreters, museum guides and volunteers.

Monitors cash register, and ensures the accuracy of receipts; transfers and or collects admission fees, passes and donations, and submits corresponding paperwork and or donations to supervisor; monitors and orders additional supplies; compiles and approves various reports on the activities and attendance of the Children's Museum.

Coordinates and conducts tours of the facility for patrons and tour groups; monitors and safeguards the security of museum workers, patrons, exhibits and the facility; ensures the cleanliness of the facility and submits request/ reports for repairs, maintenance and janitorial services.

Interacts with the public and others outside the work unit to obtain and provide information and assistance; may screen and respond to inquiries and complaints; provides information on policies and procedures; performs other similar types of administrative support activities; establishes, coordinates and/or maintains filing and record systems.

Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs.

Has considerable knowledge of the policies and procedures, organization and functions of the Children's Museum of Virginia. Has considerable knowledge of the exhibits, cultural events and educational activities at the Children's Museum. Has general knowledge of modern office practices, procedures, equipment. Has general knowledge of the principles and practices of supervision and organization. Is skilled in the preparation of various exhibits to be enjoyed by patrons.

Is skilled in the use of hand tools to maintain exhibits. Is skilled in the operation of a computer equipment, cash registers and adding machines. Is able to utilize various types of computer software packages. Is able to interpret city and museum policy and procedural guidelines and to resolve problems and questions. Is able to maintain a variety of moderately complex records and to compile reports from such records.

Is able to communicate effectively in oral and written form. Is able to exercise independent judgment, discretion and initiative. Is able to exercise tact and courtesy in frequent contact with children, civic groups, other city employees and the general public. Is able to establish and maintain effective working relationships as necessitated by work assignments.

Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.…