Medication Clinic Nurse Supervisor

Under general supervision, this position supervises the Outpatient Medication Management Clinic operations and services provided by registered nurses and licensed practical nurses. Reports to the Clinician Manager and/or Medical Director as applicable.

Coordinates and supervises the development, implementation, and monitoring of the medication management clinic operations, by supervising and/or providing program services, case coordination; initial and ongoing assessment development, revising programs or service delivery, evaluation departmental effectiveness, maintaining necessary documentation, and performs essential psychiatric nursing duties.

Reviews new admissions, ensures closure of discharged clients and ensures the provision of quality services; prepares correspondence, letters, memos, and program reports as requested; monitors and ensures accurate maintenance of consumer records and electronic health records.

Responsible for the supervision of assigned staff, and division administrative functions including budget preparation, monitoring expenditures, staff development and training, succession planning, performance management, employee relations, prioritizing, assigning work, and other related activities.

Provides in-service training to staff, ensures all registered nurses and licensed practical nurses are cross-trained for both clinics; provides orientation and coordination for Psychiatrists and oversight of clinic scheduling to ensure efficient and effective clinic operations; responds to requests for assistance in coordinating, troubleshooting, problem solving and crisis resolution from staff, other departments, clients, families and other persons affected by the care of mentally ill clients.

Provides oversight of medication management and medication administration in compliance with Pharmacy Board regulations and provides supervision of nurse medication administration and nurses who administer long-acting, time-released injectable medications to clients; screens and monitors side effects to maintain effectiveness and compliance with all prescribed medications, methadone services; provides client and family education regarding medicines, medical issues, mental illness, HIV, substance use, health, and lifestyle issues to include supportive counseling and a variety of care coordination services, such as helping clients to obtain treatment, rehabilitation, support, and crisis intervention services.

Establishes and maintains cooperative relationships with psychiatrists, physicians, other public and private agencies, departments of the city, community organizations, and families of consumers to promote and educate about programs/services; and to coordinate service delivery.

Conducts review and audits of records and ensures they are maintained in compliance with state, federal, and Department of Behavioral Health and Developmental Services and other required regulations; provides input to the development of program budgets, and monitors certain program expenditures and revenue sources.

Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department need.

Has considerable knowledge of the theory, principles, practices, and methodologies of psychiatric nursing and of medication administration. Has considerable knowledge of the characteristics of medications and their side effects. Has considerable experience in the supervision of staff. Is able to supervise staff in the responsible administration of medications and provide related counseling and education to clients. Is able to use standard office equipment, including a computer, telephone, calculator, copier, facsimile, etc.

Is able to effectively express ideas orally and in writing. Is able to exercise considerable discretion in handling confidential records. Is able to understand and interpret oral and written instructions. Is able to establish and maintain effective working relationships as necessitated by work assignments.

Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with co-workers, clients and the general public.

Maintains effective and efficient output of all duties and…