Leasing Consultant

Gates Hudson, a full-service property management company, is seeking a Leasing Consultant to join a residential property in our portfolio. If you are energetic, detail-oriented, and customer-service-focused, please submit your resume for review.

• Welcome and tour prospects, qualify them, and present the community and specific apartments/condominiums, highlighting features and benefits.
• Proactively manage leads, document tours, and complete all leasing paperwork.
• Ensure the entire tour route to all common areas, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.
• Walk rent readies and check on the status of vacant units to ensure a suitable number of rent-ready units and partially accessorized mini-model units.
• Maintain awareness of local market conditions and trends; contribute ideas to the manager for marketing the property and improving resident satisfaction.
• Answer incoming phone calls and handle prospects or resident calls appropriately.
• Maintain a positive customer-service attitude and promote goodwill among prospects, residents, coworkers, and contractors.
• Address resident concerns and requests in a timely manner to ensure satisfaction with management.
• Answer questions for residents about community, repairs, rent, rules, etc.
• Ensure all maintenance repairs are handled satisfactorily and contact residents with completed service requests on a weekly basis.
• Review all notices to vacate to determine the cause of move-out and make every attempt to keep potential move-outs.
• Conduct periodic inspections with residents upon move-in/move-out.
• Assist in planning resident functions and serve as host for any functions as directed by the property manager.
• Consistently implement community policies.
• Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective and current residents meet.
• Work weekends because the majority of prospects conduct housing searches on weekends.

• High school degree or equivalent certification required.
• At least two years of leasing experience preferred.
• Previous customer service, leasing, and/or sales experience preferred.
• Excellent written and verbal communication skills.
• Ability to quickly develop rapport with prospective residents.
• Motivated self-starter who works well in a team setting and sets goals.

• Entry level

• Full-time

• Sales and Management

Referrals increase your chances of interviewing at Gates Hudson by 2x.

Newport News, VA $21.00–$25.00.