Sales Associate - Store

350 Victory Crossing, 4012 Victory Boulevard Unit A, Portsmouth, Virginia, United States of America

Posted Tuesday, January 6, 2026 at 5:00 AM

The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They ensure excellent customer service to every guest.

• Driving Sales
  • Drive sales to achieve and exceed personal and store goals.
  • Ensure all funds and merchandise are handled according to Company policy and procedure.
  • Assist with scheduling a minimum of 1 grass‑root event per quarter.
  • Effectively manage merchandise.
  • Assist with driving marketing initiatives.
• Customer Experience
  • Provide an exceptional customer service experience to all customers.
  • Serve as product knowledge expert to educate customers.
  • Successfully model the Company values.
  • Serve as a role model to all associates for exceptional customer service.
  • Drive PLCC to enhance brand loyalty.
• Operations
  • Assist in merchandising, display maintenance, and visual changes to enhance the brand.
  • Assist in replenishing floor stock.
  • Ensure neatness, maintenance and cleanliness of the store.
  • Communicate with Store Manager and Full Time Assistant Manager on areas of importance.
  • Maintain the highest standards in store operations in relation to the Policy and Procedures manual.
  • Effectively manage time for self.

• High school diploma or equivalent.
• 6–12 months prior retail experience.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to be flexible and adapt to the needs of the business.
• Detail oriented; consistently meets deadlines.

• Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently.
• Stand for periods of 8–10 hours a day.
• Use ladders or other equipment, for the purpose of store and merchandising maintenance.
• Work a flexible schedule to include some holidays, most weekends and/or late evenings.
• Minimal travel may be required (e.g., district meetings, banking duties).

Daily interaction across all divisions/levels.

Reports to Store Manager (SM).