Management Analyst

Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.

SUMMARY:

The Bureau of Diplomatic Security (DS) Front Office requires the Management Analyst 2 to perform management analysis, executive coordination, administrative program support, and daily operations across the Office of the Assistant Secretary, including Legislative Affairs staff, Staff Assistants, the Communications Team, and other designated Front Office personnel.

The Management Analyst 2 shall provide integrated analytical, administrative, executive coordination, and operational support to the Assistant Secretary, Principal Deputy Assistant Secretary, Deputy Assistant Secretaries, Chief of Staff, Legislative Affairs staff, Staff Assistants, Communications Team, and other designated DS Front Office personnel. Support includes coordinating congressional and legislative affairs materials, communications products and activities, executive taskings, correspondence, briefing materials, management reporting, scheduling, travel, and administrative workflows.

Assignments shall be coordinated under authorized government direction and adjusted to evolving Front Office priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Management Analysis, Process Improvement, and Reporting:

• Analyze Front Office administrative processes, management practices, and workflow performance; document findings and recommend improvements for government consideration.
• Collect, validate, and analyze qualitative and quantitative information to support management reviews, operational assessments, and leadership decisions.
• Prepare recurring and ad hoc reports, analytical summaries, briefing papers, and decision-support materials that identify trends, risks, and outstanding actions.
• Review relevant administrative policies, directives, and standard operating procedures; assess impacts and support implementation of government-approved changes.
• Develop and maintain accurate spreadsheets, trackers, dashboards, and data repositories using approved Department systems.

Executive Tasking and Correspondence Coordination:

• Coordinate and track executive taskings, congressional and legislative affairs support requests, communications clearances, suspense dates, and action items with Legislative Affairs staff, Staff Assistants, the Communications Team, DS offices, and Department stakeholders.
• Consolidate inputs from multiple offices, review submissions for completeness, and flag unresolved issues for government review.
• Draft, edit, proofread, format, and organize executive correspondence, congressional briefing and inquiry support materials, memoranda, cables, reports, communications coordination packages, briefing books, meeting agendas, and signature packages for government review and approval.
• Coordinate documentation and response tracking for Office of Inspector General, oversight, and other official inquiries as directed.
• Attend designated meetings, record action items, and prepare meeting summaries and follow-up status reports.

Executive Scheduling, Travel, and Front Office Operations:

• Maintain designated executive calendars and coordinate appointments, high-level meetings, conferences, briefings, secure video teleconferences, and official engagements.
• Arrange meeting logistics, room reservations, participant coordination, briefing folders, protocol support, and representational event logistics.
• Screen, organize, and route communications, calls, visitors, and correspondence in accordance with established procedures.
• Coordinate domestic and international official travel arrangements, including itineraries, authorizations, vouchers, visas, country…