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Customer Success Manager

Job in Post Falls, Kootenai County, Idaho, 83854, USA
Listing for: Safeguard Equipment, Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Customer Success Post Falls, IDHybrid

Posted April 1, 2026
* Capture and synthesize customer feedback (VOC).
* Share insights with Product and Engineering teams.
* Identify systemic issues impacting customer experience.
* Direct experience in electrical utilities, energy, infrastructure construction, or a related field.
* Strong communication skills and confidence working directly with customers.
* Experience in Customer Success, Account Management, or a similar customer-facing role.
* Ability to manage multiple accounts, priorities, and stakeholders.
* Experience in B2B, SaaS, hardware-enabled SaaS, or connected technology.
* Familiarity with operational, safety-critical, or frontline workforce environments.

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The Customer Success Manager role at Safeguard Equipment, Inc. is now open for applications in Post Falls, , United States. Learn more about the Customer Success Manager role in the description above.
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