Customer Success Manager
Job in
Post Falls, Kootenai County, Idaho, 83854, USA
Listing for:
Safeguard Equipment, Inc.
Full Time
position
Listed on 2026-11-13
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Posted April 1, 2026
* Capture and synthesize customer feedback (VOC).
* Share insights with Product and Engineering teams.
* Identify systemic issues impacting customer experience.
* Direct experience in electrical utilities, energy, infrastructure construction, or a related field.
* Strong communication skills and confidence working directly with customers.
* Experience in Customer Success, Account Management, or a similar customer-facing role.
* Ability to manage multiple accounts, priorities, and stakeholders.
* Experience in B2B, SaaS, hardware-enabled SaaS, or connected technology.
* Familiarity with operational, safety-critical, or frontline workforce environments.
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The Customer Success Manager position in the Management & Operations field is open for applications. Please review the full job details above before applying.
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