Treatment Coordinator

Overview

Join Our Team as a Treatment Coordinator!

Do you excel at building relationships, guiding patients through important decisions, and keeping a busy practice running smoothly? Our thriving orthodontic practice is seeking a Treatment Coordinator who is passionate about patient care, communication, and creating exceptional experiences from the very first visit.

In this key patient-facing role, you’ll serve as a trusted guide for patients and families. You will be explaining treatment plans, coordinating care, and helping patients feel confident and excited about their orthodontic journey. If you’re organized, compassionate, and love working with people in a fast-paced environment, we’d love to meet you!

• Competitive compensation package.
• Supportive work environment with modern facilities and advanced technology.
• Opportunities for mentorship and career growth.
• A diverse patient population and rewarding clinical experiences.

If you're ready to take your dental career to the next level and join a dynamic team committed to excellence, we want to hear from you! Apply now by submitting your CV or resume and optional cover letter outlining why you're the perfect fit for this position.

Don't miss this opportunity to be part of a practice that values your skills and contributions. Join us in making a positive difference in the lives of our patients!

As a Treatment Coordinator, you’ll play a vital role in patient care, case acceptance, and practice flow. Responsibilities may include:

• Welcoming new patients and families and creating a positive first impression
• Conducting new patient consultations and assisting with orthodontic evaluations
• Presenting treatment plans clearly and confidently
• Reviewing financial arrangements, insurance benefits, and payment options
• Coordinating treatment start dates and scheduling appointments
• Answering patient questions and addressing concerns with empathy and professionalism
• Documenting treatment plans and consultation details accurately
• Collaborating closely with doctors, assistants, and front office team members
• Supporting patient education and motivation throughout treatment
• Assisting with practice promotion and patient follow-up as needed
• Miscellaneous administrative and coordination duties as needed

We’re looking for someone who is:

• Exceptionally personable, confident, and warm in patient interactions
• A strong communicator who can explain complex information in a clear, friendly way
• Highly organized and detail-oriented
• Team-focused, with a “team before self” mindset
• Comfortable multitasking in a fast-paced clinical environment
• Motivated, proactive, and eager to learn and grow
• Proficient with computers, tablets, and practice management software
• Experienced in dental or orthodontic settings (preferred, but not required)
• Able to build trust and rapport with patients and families of all ages

• Type: Full-time (35–40 hours/week), 3–4 days per week
• Schedule: Variable hours between 6:30am–5:30pm; standard 8–10 hour shifts
• Benefits: Health and dental insurance, PTO, sick leave, 401(k) with matching, and bonus eligibility
• Education: High school diploma or equivalent (preferred)
• Experience: 1+ year dental/orthodontic or patient coordination experience (preferred)