Patient Care Coordinator; Part-Time - Surgery Center

PATIENT CARE COORDINATOR (PART-TIME) - SURGERY CENTER

Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Patient Care Coordinator to join our Surgery Center Team!

We need someone with a professional demeanor, can work well under stress, will provide great customer service to our patients, and is able to multitask.

In this role you will be responsible for performing a variety of medical clerical duties. Some of those duties include:

• Registration and pre-registration functions to ensure the smooth transitioning of patients through the services they require.
• Preparing pre-registration packets appropriately for each procedure.
• Ensuring that copies of appropriate documentation are obtained to facilitate the billing and collections processes.
• Processing co-payments and payments.
• Registering patients and updating medical records.
• Backing up all incoming calls and directing them to the appropriate person or department.
• Performing nightly closing procedures for clinic.
• Calling patients for pre-registration notification including copays and deductibles.
• Other duties as assigned.

Qualifications And Preferred Experience

• Knowledge of basic computer programs such as Microsoft Office Suite.
• Ability to type at least 40 words per minute.
• Ability to relate and work effectively with others.
• Demonstrates excellent written and verbal communication skills.
• Strong customer service background.
• Prior clerical or medical office experience preferred.

About Northwest Specialty Hospital

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients.

Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.

Northwest Specialty Hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years. Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient focused approach, and robust benefits package!

Some of our amazing perks and benefits offered to employees are:

• Company-sponsored events such as sporting events, BBQs, and holiday parties.
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit eligible positions).
• Tuition reimbursement.
• Growth opportunities, ongoing education, training, leadership courses.
• A generous 401(k) retirement plan.
• A variety of discounts throughout the hospital and community are available to employees.
• Wellness benefits offered to staff such as weight loss challenge, access to a dietitian, and discount gym memberships.
• Culture that promotes and supports work/life balance.

Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.