Patient Care Coordinator; Part-Time - Surgery Center

Patient Care Coordinator (Part-Time) - Surgery Center

Northwest Specialty Hospital is seeking a detail‑oriented, customer‑service focused Patient Care Coordinator to join our Surgery Center Team. We need someone with a professional demeanor, who can work well under stress and provide great customer service to our patients, and is able to multitask.

• Perform a variety of medical clerical duties, including registration and pre‑registration functions to ensure the smooth transitioning of patients through the required services.
• Prepare pre‑registration packets appropriately for each procedure.
• Obtain copies of appropriate documentation to facilitate billing and collections processes.
• Process co‑payments and payments; register patients and update medical records.
• Back up all incoming calls and direct them to the appropriate person or department.
• Perform nightly closing procedures for the clinic.
• Call patients for pre‑registration notification including co‑pays and deductibles.
• Other duties as assigned.

• Knowledge of basic computer programs such as Microsoft Office Suite.
• Typing speed of at least 40 words per minute.
• Ability to relate and work effectively with others.
• Excellent written and verbal communication skills.
• Strong customer service background.
• Prior clerical or medical office experience preferred.

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians who have invested personally, professionally, and financially in the care of patients and staff. The hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, spanning multiple specialties. The hospital has earned numerous awards for patient care, surgical skill, medical care, and employee satisfaction.

It has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years.

• Company‑sponsored events such as sporting events, BBQs, and holiday parties.
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit‑eligible positions).
• Tuition reimbursement.
• Growth opportunities, ongoing education, training, leadership courses.
• Generous 401K retirement plan.
• A variety of discounts throughout the hospital and community are available to employees.
• Wellness benefits offered to staff such as weight‑loss challenge, access to a dietitian, and discount gym memberships.
• Culture that promotes and supports work/life balance.
• Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Seniority level:
Entry level.

Employment type:

Part‑time.