Community Association Manager

Overview

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.

Job Type
:
Full-time

Responsible for the administration, operation, and maintenance of all community associations which are assigned to the portfolio and supervises appropriate support staff assigned to those associations.

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. We offer an environment that nurtures leadership and promotes personal success, with open feedback and continuous growth. Keystone is officially certified as a Great Place to Work.

• Competitive Salary
• Hybrid and Flexible working arrangements
• Work-Life Balance
• Opportunities for Career Growth
• Training and Mentorship from Successful Leaders in the HOA Industry
• Support for Continued Education
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre-Paid Legal
• Employer Paid Basic Life/AD&D Insurance
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable
• Paid Time Off (PTO)
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

• Complies with and enforces the governing documents and all local, state, and federal laws and advises the Board of Directors to ensure compliance.
• Conducts and assists the Board with all meetings for the Association.
• Work with the Business Relations Manager to develop and submit annual budgets to the association’s Board of Directors.
• Make recommendations on the annual assessments and capital improvement assessments, as applicable, in conjunction with the preparation of annual budgets.
• Inspect all associations to ensure compliance with the governing documents and issue all appropriate letters concerning violations.
• Create and issue monthly status reports to the Boards regarding homeowner violations.
• Works with the membership to resolve problems and conflicts to reach mutually agreeable solutions.
• Inspects and reports to the Board of Directors on the condition of all Association facilities, Assets and Common Elements on an ongoing basis. Recommend a course of action to remediate any problems or potential problems to the common areas of Association responsibility.
• Facilitate meetings professionally with the Board of Directors and the annual community meeting.
• Team attitude: willingness to assist and collaborate with team members, promote teamwork, and cover other manager's accounts when needed.
• All duties requested or required within the scope of the community management.
• Practices and adheres to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

• Must have a valid Driver’s License.
• Must have reliable transportation and the ability to drive to and from communities.
• Organizational and computer skills.
• M-100 or CMCA designation preferred.
• Ability to multi-task.
• Obtain strong attention to detail.
• Ability to maintain a positive attitude.
• Excellent interpersonal skills.
• Must be proficient in Microsoft Outlook (email), Excel, and Word. Experience in business accounting software preferred.
• Strong verbal and written communication.

• 1 year of experience working in hospitality or community management roles.
• Bachelor’s Degree preferred.
• High School Diploma required.

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to drive to communities.
• Ability to sit, stand, and operate business equipment.
• Typical office environment with low-level noise exposure.

Salary

Description:

$52,000 - $54,000 Annually