Quality Manager; ISO & CMMI

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Full Time Remote, US

6 days ago Requisition

About SHR Consulting Group

SHR is a premier technology integrator solving our nation’s most complex modernization and readiness challenges across the defense, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration, enterprise IT, including cloud services: cyber, software, advanced analytics, and AI. With an intimate understanding of our customers’ challenges and deep expertise in existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions.

Position Summary

SHR Consulting Group is seeking a detail-oriented Quality Manager
to manage and support the company’s quality, compliance, and continuous improvement programs. This position is responsible for maintaining controlled company documentation, supporting compliance with ISO and CMMI standards, and serving as the primary owner responsible and accountable for company certification, surveillance, internal, and external audit activities.

The Quality Manager will lead audit preparation and coordination, ensure required evidence and documentation are maintained, facilitate audit activities, track findings and corrective actions, and maintain year-round audit readiness. The ideal candidate has strong experience with document control, quality management systems, ISO certifications and audits, and CMMI requirements and is comfortable taking ownership of compliance activities from preparation through successful completion.

Candidates with experience supporting a government contracting organization in a similar role and who reside in the DC Metro Area are highly preferred.

Key Responsibilities

Audit Ownership & Accountability

• Serve as the primary point of accountability for SHR’s ISO, CMMI, and applicable quality/compliance audits and assessments.
• Own the audit lifecycle from planning and preparation through audit completion, corrective actions, and closure.
• Develop and maintain annual audit schedules and readiness plans for certification, recertification, surveillance, internal, and other applicable audits.
• Coordinate directly with auditors, assessors, certification bodies, internal process owners, and other stakeholders throughout the audit process.
• Establish audit timelines, requirements, responsibilities, evidence requests, and deadlines.
• Ensure required documentation and objective evidence are complete, accurate, current, appropriately approved, and readily available for auditors.
• Facilitate audit activities, including opening and closing meetings, interviews, evidence requests, follow-up questions, and documentation submissions.
• Maintain ownership of audit findings, observations, nonconformities, and opportunities for improvement.
• Coordinate corrective action plans with responsible process owners and track remediation through verified closure.
• Escalate overdue, incomplete, or high‑risk audit actions when necessary.
• Maintain comprehensive audit records and provide management with regular reporting on audit readiness, findings, corrective actions, and compliance status.
• Maintain continuous audit readiness throughout the year, rather than preparing solely in advance of scheduled audits.

Quality Management & Compliance

• Maintain and continuously improve SHR’s Quality Management System (QMS) and related management systems.
• Support and monitor organizational compliance with applicable ISO standards, including ISO 9001, ISO/IEC 20000‑1, and…