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Quality Assurance Analyst — DoS IT & Service

Job in Post Falls, Kootenai County, Idaho, 83854, USA
Listing for: Empower AI
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 79000 - 123000 USD Yearly USD 79000.00 123000.00 YEAR

Job Description & How to Apply Below

Position: Quality Assurance Analyst — DoS IT & Service Performance

Empower AI seeks a Quality Assurance Analyst to support the Department of State. You will work within the PMO to manage the QMP and ensure quality control, QA, and continuous improvement across all contract activities meeting federal policies.

You will implement a performance management program, measure service quality and user satisfaction, and submit monthly SLA/KPI reports to drive operational excellence.

We have an opening for a Quality Assurance Analyst — DoS IT & Service Performance in , United States within Finance, Management & Operations.

Full responsibilities and requirements are described in the listing above.

Learn more about the Quality Assurance Analyst — DoS IT & Service Performance role in the description above.

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