Customer Service Associate; nomnom Post Falls | Part-Time

Customer Service Associate

Work Location: 5231 W Riverbend Ave., Post Falls,

Salary Range: $16.80 - $20.50 Hourly
Shift Differential: $3.00

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump
• Accurately ring up all sales on POS system and comply with all cash handling procedures, including other payment types for products sold
• Responsible for all cash and other forms of tender (i.e., coupons)
• Comply with company policies and store procedures, including all safety and environmental policies and procedures
• Responsible for receiving, stocking and organizing merchandise
• Assist in maintaining proper inventory levels and shift audits
• Participate in all safety programs and trainings; attend mandatory job‑related meetings and trainings as needed
• Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep of all equipment on the site; assist with identifying equipment problems and report as needed
• Be a positive team‑player, work cohesively with other employees, and contribute to a positive work environment
• Perform all duties with minimal supervision and may be required to work flexible hours, attend job‑related meetings and other duties as assigned
• Obtain and maintain all required food and age‑restricted product certifications within 2 weeks of employment

Basic Qualifications: At least 19 years of age or older and legal authorization to work permanently in the United States for any employer without requiring a visa transfer or sponsorship.

• High School Diploma or GED preferred
• Experience in retail sales and handling cash preferred
• Perform basic math accurately
• Ability to communicate in English (orally and in writing), including proficient telephone communication skills
• Ability to work various shifts as scheduled, and arrive on time
• Ability to work with equipment, tools and materials as required
• Ability to perform essential duties and work in the conditions described

• Ability to stand and/or walk for an entire shift
• Ability to see with 20/40 vision (corrective lenses acceptable)
• Ability to communicate information and ideas so others will understand
• Follow safety procedures (e.g., respond to safety alarms, contact 911 for emergencies)
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping
• Frequent squatting and kneeling required for obtaining and/or replenishing items
• Ability to push/pull with arms up to a force of 20 pounds (i.e., hand truck)
• Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance
• Sometimes required to lift in excess of 50 pounds
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs

Part‑time employees working at least 20 hours per week are offered an Employee Assistance Program, can enroll in our company’s 401k plan and are able to purchase company stock at discounted prices. Part‑time employees are also granted 29 hours vacation starting the first day after their 1‑year anniversary date. Thereafter, they accrue vacation bi‑weekly based on years of service.

Full‑time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program. Employees can enroll in our company’s 401k plan and are able to purchase company stock at discounted prices. Employees will also be granted 40 hours vacation starting the first day after their 1‑year anniversary date.

Thereafter, they accrue vacation bi‑weekly based on years of service. Employees have seven paid holidays throughout the calendar year.

We’re part of a corporation with a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our nomnom convenience stores, is a great place to set out on a career path in our organization that could…