Senior Account Manager - Dedicated

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Strategic Account Management Full Time Professional Virtual Employee, Remote, Remote, US

6 days ago Requisition

Salary Range: $90,000.00 To $ Annually

This position reports to:Director, Account Management

Overview: At Atlas Travel & Technology Group, our purpose is to Stand-Up, Stand-Out. To do something every day that makes the next day better for all. We value creativity to build new paths forward, collaborate respectfully, have the drive to get up and do it, open ourselves to grow, do what we say, love what we do, and have fun along the way.

This is who we are, our culture.

The primary role of the Dedicated Senior Account Manager is to manage a single dedicated enterprise account. The position is focused on achieving a high level of client retention, increasing profitability, and strengthening the client relationship within this dedicated Business Travel account. The Dedicated Senior Account Manager's role is to grow and increase revenue through exceptional relationship management and consultative skills, an ability to understand client needs, and the capacity to identify innovative solutions.

Responsibilities and Duties:

• Proactively identify new opportunities and deliver strategic solutions tailored to the client
• Develop a deep understanding of key business drivers and company culture for customer focused solutions
• Collaborate directly with the client in-person on business planning, quarterly analysis, bi-annual and annual reviews, and supplier negotiation support
• Enhance value proposition through policy consultation, benchmarking, technology road mapping, and optimizing online solutions
• Show Return on Investment in travel through increased cost savings, outstanding customer service and greater control of spend
• Promote growth within the account using Atlas products and services (Meetings & Incentives, Vacation Travel, etc.)
• Provide Business Intelligence through delivery of a suite of reports that is timely and reliable in support of the client's goals, guidance on travel-related cost savings opportunities, project scoping, Account monitoring and trend analysis.
• Facilitate the implementation process, liaise for internal departments, serve as primary communication focal point and manage the terms of service level agreements
• Communicate current Industry events, forecasts, vendor updates and security alerts
• Support internal and external projects as required

Skills/

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong financial acumen, advanced Excel experience, and analytical mindset for leveraging key drivers of profitability
• Excellent written and verbal presentation skills
• Excels in a team environment, liaising across divisions with minimal supervision
• Demonstrates ability to drive change
• Exceptional relationship building
• Problem solving abilities and decision-making skills
• Excellent organizational skills with keen attention to detail
• Ability to independently plan, manage and deliver multiple concurrent projects with competing deadlines

Core Competencies:

Core Competencies identify behaviors and skills all employees are expected to demonstrate to carry out the mission and goals of the company

• Initiative and Creativity
• Judgment
• Cooperation / Teamwork
• Quality of Work
• Reliability
• Support Diversity / CSR

Education and/or

Experience:

• Travel Management Company (TMC) industry experience required
• 3+ years of experience in account management, and experience managing a high-touch (VIP) client with a global footprint.

PC

Skills:

General working knowledge of Google Workspace, Internet searching, MS Office with advanced skills in MS Excel, CRM tools, and AI prompting.

Language

Skills:

Ability, to communicate in standard business English both written and spoken. Ability to read and comprehend simple instructions, correspondence and memos. Ability to effectively present information in one-on-one, small group situations to customers, clients and other employees of the organization.

Physical and Mental Demands:

The requirements described here are representative of those that must be met by an employee to…