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Senior Mobile Expert — Customer Experience Leader

Job in Potomac, Montgomery County, Maryland, 20854, USA
Listing for: T-Mobile
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 62000 - 74000 USD Yearly USD 62000.00 74000.00 YEAR
Job Description & How to Apply Below

T-Mobile is hiring a Sr Mobile Expert to deliver best-in-class customer service in our company-owned Experience stores. You will use new systems and a product roadmap to resolve customer needs from research to resolution, collaborating with peers in Customer Service and Engineering.

The role emphasizes training, growth, and a team-based culture that rewards contributions to store results and customer experience.

We are looking to fill the Senior Mobile Expert — Customer Experience Leader position at T-Mobile in Potomac, MD, United States.

The advertised compensation is 62.000 - 74.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Mobile Expert — Customer Experience Leader role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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