Front Desk & Member Services Specialist

Benefits:

• Bonus based on performance
• Company parties
• Flexible schedule

About Us

Tennis Central is a fast-growing tennis organization focused on delivering high-quality programs and a great member experience. Our front desk team plays a key role in creating a welcoming and professional environment for all players and families.

Location

• Whitley Park Tennis (Address:5450 Whitley Park Terrace, Bethesda, MD 20814)

Position Overview

We are looking for a Front Desk Associate to manage the day-to-day customer experience at our indoor tennis facility. This role is ideal for someone who is organized, personable, and thrives in a fast-paced, client-facing environment.



Key Responsibilities

• Greet members and guests in a friendly and professional manner
• Manage court bookings, check-ins, and program registrations
• Answer phone calls, emails, and general inquiries
• Process payments and handle basic administrative tasks
• Coordinate with coaches and staff to ensure smooth scheduling
• Maintain a clean, organized, and professional front desk area
• Assist with basic operational tasks as needed

Qualifications

• Strong customer service and communication skills
• Organized and detail-oriented
• Comfortable multitasking
• Reliable and punctual

Schedule & Availability

• Looking for a full-time or part-time job (hours of operation are 7am-11pm Monday to Friday)
• Flexible schedule depending on your availability
• Indoor season focus (October – April), with potential to continue year-round