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Seasonal Guide

Job in Potomac, Montgomery County, Maryland, 20854, USA
Listing for: Glenstone Museum
Seasonal/Temporary position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 21.6 USD Hourly USD 21.60 HOUR
Job Description & How to Apply Below
Work Schedule

Four (4) days per week, Thursday and Friday 8:30 a.m. to 5:30 p.m., Saturday and Sunday, 9:00 a.m. to 5:30 p.m.

Position

Seasonal Guide

Reports To

Visitor Experience Management Team

Seasonal Term

November 2nd 2026, to January 31, 2027

Wage

$21.60 per hour

Work Schedule

Four (4) days per week, Thursday and Friday 8:30 a.m. to 5:30 p.m., Saturday and Sunday, 9:00 a.m. to 5:30 p.m.

An Introduction to Glenstone Museum

Founded with the mission to seamlessly integrate art, architecture, and nature, Glenstone is a world-class contemporary art museum in Potomac, Maryland. Opened in 2006 and expanded in 2018, the museum welcomes visitors to a unique experience of indoor and outdoor spaces enveloped by 300 acres of organically maintained meadow and woodlands. Admission is always free.

The work culture at Glenstone is dynamic and team oriented. As a mission-driven nonprofit, we are proud to foster a workplace where associates feel valued, respected, and accepted. We leverage our collaborative and enriching culture to provide abundant opportunities for all associates to develop new skills, feel connected to our mission, and actively participate in advancing their careers.

Position Overview

Glenstone Guides are members of the Public Engagement division committed to expanding public access to Glenstone while delivering a one-of-a-kind museum experience and supporting our community through collaborative partnerships.

The role is responsible for warmly welcoming visitors and delivering authentic, consistent information about Glenstone’s mission, core values, collection, campus, and programs.

A Seasonal Guide directly engages with our visitors at the Arrival Hall, Entry Pavilion, and other operational locations around the site. They should be available 4 days per week during Glenstone’s current operating days of Thursday-Sunday from November 2nd, 2026, to January 31, 2027. Initial training will take place on four pre-designated days per week for a minimum of 2-weeks.

The first week of training may be on a different schedule.

Key Responsibilities
  • Warmly welcome visitors, redeeming tickets for visitors with reservations and assisting those that arrive without reservations.
  • Flexibility to support special events and programming related to Glenstone’s mission and exhibitions.
  • Familiarize visitors with the site including explaining rules and policies.
  • Respectfully engage visitors, delivering authentic and consistent information about Glenstone.
  • Assist visitors with mobility issues by providing wheelchairs service.
  • Monitor the safety of the collection including coordinating with Security, Conservation and Visitor Experience teams as appropriate.
  • Quickly achieve proficiency in Glenstone’s mission, history, and campus through on-the-job training.
Required Skills & Experience
  • Ability to engage directly, enthusiastically, and meaningfully with all visitors.
  • Exceptional customer service, interpersonal, and communications skills.
  • Desire to learn and implement best practices, including those unique to Glenstone.
  • Adaptability and adherence to Glenstone’s core values.
  • Emotional maturity and cultural sensitivity necessary to engage visitors of all ages and backgrounds.
  • Familiarity with and continued curiosity about contemporary art.
  • Willingness to collaborate with peers, associates, and work successfully as part of a team.
  • Ability to stand or walk for extended periods of time.
  • Ability to work outdoors in all temperatures and weather conditions.
  • Ability to work a flexible schedule based on operational need including weekends, special events, holidays, and evenings.
  • Work or volunteer experience in a creative field or environment.
  • Skills necessary to utilize technology in order to perform specific responsibilities.
  • Ability to stay informed…
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