Care Charges and Direct Payments Administrator

Care Charges and Direct Payments Administrator – Potters Bar – 28,000 per annum – Mon–Thurs 9am-5pm, Fri 9am-4pm

Are you a competent administrator with payroll or direct payments experience and a keen eye for detail? Do you have a passion for delivering excellent service? Our client, a well-established organization in Potters Bar, is seeking a Care Charges Administrator to join their friendly and supportive team.

• Process payroll and maintain accurate records for direct payment users
• Manage payroll groupings, including adding/removing reports and sending portal invites
• Update monthly payroll spreadsheets with notes and processed data
• Add late payroll to invoice files and create invoices using SAP
• Action pay rate changes, including increases and hour adjustments
• Draft ad hoc letters for rent/mortgage applications and employment references
• Respond to queries on HMRC, pensions, hours and pay rates
• Handle redundancy and notice period calculations
• Manage SMP/SSP calculations and related queries
• Create and maintain holiday records
• Update systems with new worker details and verify timesheets
• Maintain front sheets on SAP and ensure correct funding for new accounts
• Process pensions opt-out requests and chase NI numbers
• Notify relevant personnel when accounts are set up
• Support with credit control as required

• Previous experience in payroll admin/direct payments would be useful
• Strong organisational and time management skills
• Proficiency in SAP and Excel (or similar systems)
• Excellent communication skills and attention to detail
• Ability to work independently and manage multiple tasks

• Competitive salary of 28,000
• Early finish on Fridays
• Supportive team environment
• Opportunity to make a real impact in a vital role

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.