General Clerk

Be part of something that makes a difference

As a General Clerk (Administrator / Office Coordinator / Administrative Assistant), you will play an essential role in keeping office support services running smoothly behind the scenes. Your organisation, attention to detail and collaborative approach will enable clinical and operational teams to focus on delivering high-quality care.

You will maintain accurate and up-to-date records, support both internal and external communication, and ensure all work is carried out in line with company policies and procedures. This role requires strong organisational skills, attention to detail, and the ability to work collaboratively with colleagues to keep day-to-day operations running efficiently.

This is a great opportunity for someone who enjoys varied administrative work, takes pride in being reliable and organised, and values being part of a supportive, purpose-driven team. While you won’t be delivering care directly, your contribution will have a meaningful impact on the people who do.

If you’re looking for a role where your skills are valued, your development is supported, and your work has real purpose, this could be the opportunity for you.

37.5 hours a week. Monday to Friday. 9am to 5pm.

What you will be doing

As a valued member of the administration team, you will provide proactive and flexible support across departments, ensuring efficient, compliant and high-quality day-to-day operations. Your responsibilities will include:

Providing comprehensive and reliable administrative support to teams across the service, ensuring tasks are completed accurately and within required time frames

Taking accurate and timely meeting minutes, ensuring actions are clearly recorded, distributed promptly and followed up to support effective governance

Maintaining organised, audit-ready filing systems, ensuring records are secure, up to date, compliant and easily accessible

Supporting compliance processes by completing, tracking and escalating essential documentation to maintain regulatory standards

Coordinating staff training activity, including bookings and record-keeping, ensuring training data is accurate and supports organisational reporting

Providing professional reception cover, welcoming visitors and managing calls, enquiries and correspondence efficiently and courteously

Preparing reports, documents and administrative records to a consistently high standard and within deadlines

Supporting the coordination of meetings, including room bookings, material preparation and logistical arrangements

Carrying out general office duties such as scanning, filing and document preparation to support smooth service delivery

Ensuring all work meets confidentiality, data protection and information governance standards at all times

Offering ongoing support to other members of the administration team, working collaboratively to ensure a seamless and effective service

Contributing to the continuous improvement of administrative processes, identifying opportunities to enhance efficiency and effectiveness

What you will have

To be successful in this role, you will have:

GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above (essential)

Experience using Microsoft Office programmes, including Word and Excel

Experience of taking accurate and effective meeting minutes

Previous experience working in a healthcare setting (such as a hospital or GP practice) is desirable but not essential

The ability to demonstrate professional conduct at all times

Strong interpersonal skills, with the ability to build and maintain positive working relationships

A high level of discretion, with the ability to maintain confidentiality at all times

Excellent organisational skills, with the ability to prioritise tasks, work efficiently and meet deadlines with minimal supervision

A high level of accuracy, attention to detail and a proactive approach to completing tasks

A flexible approach to working hours and location, with occasional travel and out-of-hours meetings to support the needs of the service

Where you will be working:

You will be based at Rhodes Wood Hospital in Hatfield, a specialist service providing care and…