Facilities Assistant

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We are excited to offer a fantastic opportunity for a Facilities Assistant to Join our National Highways Account in National Highways, South Mimms - ERCC South Mimms EN63NP

- This role will be based on site.

The salary is£15.19 per hour

The hours of work will be 42 hours per week: 4 days on 4 days off, shift pattern will be 7:00am - 7:00pm OR 7:00pm - 7:00am

Amey provides comprehensive facilities and estate management services for National Highways including maintenance, cleaning, and project management.

We collaborate with clients, staff, and partners to ensure our 24/7 service maintains high standards with minimal disruption, keeping one of Europe's busiest road networks safe and operational.

• Provide a friendly and professional reception service for visitors, contractors and staff.
• Manage visitor sign-in procedures and ensure all guests are welcomed appropriately.
• Answer and direct telephone calls, emails and general enquiries.
• Carry out daily building opening and procedures, including unlocking the premises and ensuring the site is ready for staff and visitors.
• Complete routine building checks and report any issues or concerns.
• Monitor building systems and report any alerts or faults to the Facilities Management team.
• Raise maintenance requests and assist with tracking progress.
• Support contractors and visitors while they are on site.
• Assist the Facilities Management team with the smooth day-to-day operation of the building.
• Follow Health & Safety procedures and help maintain a safe working environment.

• Excellent customer service and communication skills.
• A friendly, professional and approachable manner.
• Good organisational skills and attention to detail.
• Confidence using Microsoft Office applications, including Outlook, Word and Excel.
• A proactive approach and willingness to learn new skills.
  
  The ability to identify and report issues clearly and promptly.
• A positive attitude and a strong team ethic

We welcome applications from a diverse range of candidates. If you have most but not all these skills and experiences, we encourage you to apply, as we may be able to offer development or training to support you

This role will require a BPSS security clearance.

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

• Remuneration
  - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
• Career Growth:
  Shine in your career with advancement opportunities to roles like Facilities Team Leader
• Training Opportunities:
  Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Holidays
  - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension
  - Generous pension scheme, with extra contributions from Amey
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2
  
  Work scheme and access to discounted gym membership.
• Exclusive Discounts
  - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community
  -…