Senior Application Operations Engineer; RMMS Manager – Confirm

Overview

Egis is a leading global consulting, construction engineering and operating firm. We work with our clients across transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 22,000 employees in over 120 countries. Joining our Group means sharing our values as a people-first company, strongly committed to sustainability and innovation.

In the UK we’re delivering iconic projects that connect people and protect the environment, meeting emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients rely on us to solve complex challenges and drive climate-responsible growth that benefits communities, industry and the planet.

The M25 is one of our Flagship projects in the UK. It is the most used part of the UK Strategic Road Network, with over 200,000 vehicles per day. The network includes around 800 structures and 5 tunnels, requiring high performance, constant improvement and repairs to keep it operating smoothly. We’ve formed a Joint Venture project called Connect Plus Services (CPS) to widen, operate and maintain the M25 under a 30-year contract until 2039.

We are seeking a highly experienced RMMS Confirm specialist to take technical ownership of the Brightly Confirm application and ensure it supports CPS maintenance, asset management, operational delivery and National Highways requirements. This is a specialist individual contributor role, not a people management position. The post holder will act as the key technical and business-facing expert for Confirm, working closely with asset leads, operational teams, the Digital Development Lead, Digital & Data, IT Operations and suppliers.

The role will assess business requirements, align them with Confirm capability, support implementation planning and help shape a future-proof roadmap for how Confirm is used across CPS. This includes understanding asset data from internal and external sources, supporting business-critical integrations, improving data quality, strengthening user adoption and ensuring Confirm is positioned as a core part of the wider CPS digital and asset management landscape.

The post holder will provide expert guidance on system configuration, workflow design, data governance, testing, release readiness, integration reliability, supplier engagement and continuous improvement.

The role is the technical lead for the engineering approach to operating and supporting the Confirm Product as a live service, ensuring reliability, performance, resilience and scalability. The post holder will define and embed best practice for application operations, including monitoring, alerting, incident response, problem management and service optimisation. The role will act as the senior technical authority for application operations, setting standards and guiding engineers, suppliers and support teams.

Input into the technical roadmap and recommended future Confirm functionalities that align with strategic direction.

• Financial responsibility: None
• Organisational: Key technical owner and subject matter expert for Brightly Confirm / RMMS across CPS.
• Interfaces: Key internal and external stakeholders that the role interacts with

• Internal: Asset leads, maintenance teams, inspectors, planners, performance teams, Digital & Data, Digital Development Lead, IT Operations, commercial teams, contract management, data governance, reporting teams and senior operational stakeholders.
• External: National Highways, Brightly vendor, contractors, integrators.

• Confirm Platform Ownership: Take technical ownership of the Brightly Confirm / RMMS platform, ensuring it remains stable, secure, well maintained and aligned to CPS operational, contractual and reporting requirements.
• Business Requirements and Process Alignment: Work with asset leads, operational teams, planners, maintenance teams and business stakeholders to understand requirements and assess how they should be delivered through Confirm. Translate business needs into practical system requirements, process designs, configuration changes,…