Resident Assistant

Resident Life Assistant

Resident Life

Director of Resident Life

Full-Time

Monday-Friday; occasional evening or weekend support may be required for special programs or events

$19.00-$21.00/hour, depending on experience

Sanatoga Ridge Community is seeking a warm, organized, and dependable Resident Life Assistant to support the day-to-day operations of our Resident Life department.

This is a varied position that combines administrative support, resident service, communication, program coordination, and front-office responsibilities. The ideal candidate is comfortable managing details, responding to resident needs, supporting multiple priorities, and helping programs and events run smoothly.

During SRC's transition to a dedicated reception model, this position will also provide front-office coverage and routine resident and administrative support. Over time, the role is expected to shift toward greater emphasis on Resident Life departmental support, resident engagement, and programming.

• Provide administrative support to the Director of Resident Life and help keep department records, schedules, communications, and day-to-day processes organized.
• Serve as a welcoming point of contact for residents, visitors, vendors, and callers.
• Assist residents with routine questions, forms, registrations, payments, copies, and other office needs.
• Manage registrations, RSVPs, attendance lists, program records, calendars, reminders, and related materials.
• Assist with coordinating resident programs, educational offerings, trips, entertainment, and special events.
• Assist with correspondence, notices, and other community communications.
• Help coordinate with presenters, vendors, volunteers, resident groups, and community partners.
• Perform routine data entry, filing, scanning, copying, mailing, and document preparation.
• Receive and appropriately route resident requests and work orders to the responsible department.
• Support Welcome Home activities, resident engagement efforts, and other community-building initiatives.
• Work collaboratively with Resident Life and other SRC departments on organizational priorities and special projects.

• High school diploma or equivalent required.
• Administrative, customer service, hospitality, senior living, recreation, programming, or similar experience preferred.
• Warm, professional, and patient communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities and interruptions while maintaining accuracy and professionalism.
• Working knowledge of Microsoft Outlook, Word, and Excel, with the ability to learn new systems.
• Ability to work independently while also functioning effectively as part of a collaborative team.
• Good judgment, discretion, and respect for confidentiality.
• Comfort interacting with and assisting older adults.
• Ability to move throughout the campus and occasionally lift or move materials weighing up to 20 pounds, with or without reasonable accommodation.

Monday-Friday, with occasional evening or weekend support for special programs or events.

Successful completion of required pre-employment screening/background check is required.

Sanatoga Ridge Community is an Equal Opportunity Employer.