Eviction Intervention Specialist

Benefits

• 403(b) Plan
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources
• Savings bank

Job Title: Eviction Intervention Specialist

FLSA Status: Full-time, Exempt, Salary

Hours: Monday-Friday, 8:30 AM – 4:30 PM (occasional nights and weekends may be required, flexibility required to meet the needs of the program and position)

Location: Remote and Specified Courthouse Location

Supervisor: Director of EPIC Programs

Funding: This is a grant-funded position and dependent upon renewal of grant.

Who We Are: YWCA Tri-County Area is on a mission to eliminate racism, empower women, and promote peace justice, freedom, and dignity for all. YW serves more than 3,000 people annually in Montgomery, Chester, and Berks counties as a leader in advocating for girls, women, and families. YW’s quality programs and services focus on education, designed to build individual, family, and community success: early childhood education;
Youth Education & Prevention Programs that include enrichment, STEM learning, and recreation; adult education and English as a Second Language; workforce development;
Foster Grandparent Program; and holistic wraparound services. Mission-based advocacy efforts raise awareness, offer issue education, and build social capital around women's empowerment, racial and social justice, and safe and healthy communities.

YWCA Tri-County Area is an Equal Opportunity Employer offering competitive salaries and benefit packages.

• Advocates on behalf of individuals and households within Montgomery County.
• Performs detailed visual inspections of rental properties to assess living conditions.
  • Engages with tenants to explain the inspection process and address any concerns.
  • Utilizes inspection checklists and tools to record findings accurately.
  • Identifies and documents any notifiable issues or violations.
  • Ensures all inspections comply with applicable regulations and guidelines.
• Interviews tenants about their housing conditions or concerns.
• Serves as a liaison between residents and EPIC team.
• Demonstrates knowledge of all EPIC participating, Montgomery County magistrate court proceedings.
• Provides assessment or problem-solving information to individuals and families facing possible eviction, referred to by courts or Montgomery County Your Way Home.
• Determines and facilitates connections to other services, as appropriate.
• Determines appropriateness for access to restricted funding and administers restricted funding per program policy for such cases, as appropriate.
• Maintains client information in the Clarity Human Services (HMIS) database for all EPIC clients.
• Completes weekly data entry to EPIC tracking system for all disbursement of restricted funding.
• Operates within an established partnership of community partners.
• Provides in-person assessment with clients facing eviction, using established assessment tools.
• Engages and mediates tenant/landlord relationship, as able, during/outside court times, while advocating for tenant needs.
• Participates in program planning, development, and evaluation for EPIC services and supportive services area, as appropriate.
• Interacts with staff, volunteers, and clients in a courteous, respectful manner.
• Directs tenants to local resources that address their needs.
• Submits accurate and timely reporting as required to maintain compliance with funding requirements.
• Other duties as assigned within the scope of position expectations.

• A strong commitment to serve the local community and projects attitude of respect, empathy, and cultural sensitivity to all.
• Knowledge of, and sensitivity to, the issues facing communities served through the EPIC program.
• Ability to maintain a high level of confidentiality of all information related to clients, including case details and documentation which must be stored in a safe place that locks to prevent a potential breach of confidentiality.
• Excellent organizational, communication and interpersonal skills.
• Willingness to dress appropriately in business professional attire when appearing for court…