Assistant Client Service Specialist
Listed on 2026-01-05
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Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Office Administrator/ Coordinator
We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department.
Responsibilities include:
This role will be based out of Marshall+Sterlings Poughkeepsie New York Office
- Support Client Service Specialists by assisting with customer requests and maintaining smooth operations behind the scenes.
- Document all client and carrier communications regarding coverages and exposures in the management system.
- Follow workflow procedures, adhere to agency guidelines, and promptly report any actual or potential E&O claims.
- Maintain required professional accreditations and participate in continuing education programs when available.
- Perform other duties and projects as assigned.
- Proficiency with AI tools, task management systems, and Microsoft Office.
- High School diploma or equivalent required
- Brings a positive attitude and works well with fellow employee owners, leaders, and others inside and outside the company.
- Highly organized and detail-oriented.
Total Rewards Package:
Compensation: $37,500 - $42,500, based on experience, education, and work location.
Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!
Employee Stock Ownership Program
As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Heres what makes our ESOP so valuable:
- Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the companys success.
- Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the companys growth and success.
- No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.
For more information on our culture and benefits, please visit us at :
Careers-Marshall+Sterling
MS24
Compensation details: Hourly Wage
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