Senior Office Assistant - English & Humanities

Dutchess Community College Job Posting:
Senior Office Assistant - English & Humanities

Senior Office Assistant - English & Humanities

Located in the heart of New York's beautiful and historic mid-Hudson Valley, just 90 minutes north of New York City, Dutchess Community College (DCC) is one of 64 colleges within the State University of New York, the largest comprehensive public higher education system in the country.

DCC's strategic direction is guided by four lenses through which we view our work:
Students. Learning. Community. Growth. We are committed to respecting individuality, embracing diversity, being "student-ready," partnering with and serving our community inclusively. The College welcomes and seeks to grow pools of prospective employees who share and are anxious to support the institution's core values:
Excellence. Collaboration. Engagement. Equity. Innovation.

This is a mid-level position responsible for providing secretarial and clerical support services to a unit or department. While actual duties may vary according to each unit's needs, the incumbent primarily provides skilled keyboarding services in addition to a range of clerical support functions. The position differs from Office Assistant in that the services it provides tend to be broader and more complex.

Typically, the incumbent may work for a satellite office, providing some administrative support to a unit leader, or limited supervision to another clerical support position. The incumbent may be expected to be more familiar with polices relating to the administration of the county or the department. The position differs from Supervising Office Assistant in that any supervision exercised tends to be limited and over a much smaller unit.

The work is performed under general departmental guidelines, with some input in the development of unit related procedures in relation to record keeping and support procedures. Supervision may be exercised over the work of lower level employees, including the assignment and review of work and scheduling for coverage.

• Performs clerical support functions for a unit or satellite office, including skilled keyboarding, reception, record maintenance, and database management;
• Prepares reports or summations concerning unit's or program's activities;
• Takes minutes and prepares summary notes for unit meetings;
• Prepares and maintains manual covering unit procedures, standards and operations;
• Processes records for unit including such activities as checking for compliance with accepted procedures, transposing or disseminating information, logging records or coordinating the scheduling of appointments;
• May supervise or provide direction to another clerical employee.

• Knowledge of office practices necessary for interacting with staff and the public, expediting unit work, filing and retrieving information and revising office procedures to provide for maximum efficiency;
• Knowledge of software packages for word processing to produce a variety of information and for data base management and spreadsheets to track information;
• Knowledge of grammar, spelling, punctuation and required formats necessary to recognize and correct such errors in correspondence, reports and records;
• Knowledge of arithmetic to verify calculations and report on unit's work activities;
• Skill in operating office automation equipment to produce work accurately and efficiently;
  Ability to take minutes and prepare summary notes;
• Ability to train employees in departmental procedures and guidelines;
  Ability to organize, maintain and extrapolate information from records;
  Personal characteristics necessary to perform the duties of the position;
  Physical condition commensurate with the demands of the position.

Graduation from high school or possession of a high school equivalency diploma AND:

Two years of full-time clerical work experience, which involved keyboarding.

NOTE: College education may be substituted for the required experience for up to two years with thirty credit hours being equivalent to one year of experience.

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